Today:
Having relocated from Kent to Lancashire I’m currently looking at contract and part time opportunities which match my experience.
Over approximately twenty years I have worked in a range of roles within Higer Education. I combine technical nous with a pragmatic and outcome-led desire to make real change. I believe the system should not overshadow the service, and have delivered this through leadership of teams and sections. Effective IT cannot operate in a silo, and works best combined with process and culture change and strong relationships across the enterprise.
Head of Enterprise Systems
October 2017 – August 2022 (secondment then open ended following competetive recruitment process)
Managed a section of 4 teams which delivered enterprise scale IT systems and services to meet key University needs. Led changes in conjuction with senior business managers, and set strategy and product direction within this area. Part of the leadership team of the IT & library directorate. Promoted simple and accessibile solutions, recieved awards and recognition both internally and for the work of my teams. Developed relationships across the University to understand and meet user needs. Left due to relocation.
Learning and Research Development Team Manager
May 2004 – Sepember 2014
Managed the team responsibe for a wide portfolio of student focussed education support services. Led the team in working with business stakeholders to understand and respnd to requirements, and implement, deploy, maintain and support a a range of systems and services. The remit included the Virtual Learning Environment (Moodle), Lecture & Content capture and replay, course reading lists, the Library Management System, academic research repositories, and more.Managed the team responsibe for a wide portfolio of student focussed education support services. Led the team in working with business stakeholders to understand and respond to requirements, and implement, deploy, maintain and support a a range of systems and services. The remit included the Virtual Learning Environment (Moodle), Lecture & Content capture and replay, course reading lists, the Library Management System, academic research repositories, and more.
Infrastructure Architect
October 2014 – February 2016
Architecture and development of infrastructure services and solutions (including virtualisation) across servers, storage, storage (FC) networks & data centre networking. Procurement and project management to achieve these.Architecture and development of infrastructure services and solutions (including virtualisation) across servers, storage, storage (FC) networks & data centre networking. Procurement and project management to achieve these.
Computing Officer, Information Services
May 2004 – Sep 2014
2nd line IT support and operations role. Windows, Solaris and Linux administration. Management and development of VMware ESXi virtualisation environment and of HP & Cisco edge & distribution networks.
Lead role in development and support of shared networking for the Universities at Medway consortium shared network.2nd line IT support and operations role. Windows, Solaris and Linux administration. Management and development of VMware ESXi virtualisation environment and of HP & Cisco edge & distribution networks. Lead role in development and support of shared networking for the Universities at Medway consortium shared network.
Helpdesk Operator, Computing Service
March 2003 – April 2004
First line IT support for University staff. Backup & restore of servers, account administration.
